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How do I exchange an item?

If you received the wrong item that was originally ordered, please follow the instructions here for easy returns and exchanges:

  1. Please contact us at so we can assist you with your exchange.
  2. Download, print and fill out the Return Form which can be downloaded below.
  3. Pack the item/s securely together with the Return Form. You can use your original meNmommy shipment packaging, or any unmarked packaging — just make sure there's no existing shipping labels or stickers on the box!  NOTE: Make sure you have your Order Number on the form to facilitate processing.
  4. You can ship the items back to us with either option:
    • You can ship the item directly to our mailing address: PO Box 1241 Wylie, TX 75098 with your carrier of choice. Please make sure that you include a delivery receipt so you can track the package. 
    • We can provide you with a pre-paid label to return the purchase to us (Only applies to US orders).
  5. Once we receive the item for exchange, we ship the new item back to you at no extra charge.


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